Privacy Policy

This Privacy Policy outlines the procedures for collecting, using, and sharing personal information when visiting or making a purchase from the website foamfresh.com ("the Site"). The information gathered includes Device Information and Order Information, collectively referred to as Personal Information.

Device Information:
When you visit the Site, Device Information is automatically collected, including browser details, IP address, time zone, and cookies. It encompasses data related to your interactions with the Site, such as viewed web pages or products, referral sources, and browsing behavior.

Order Information:
When making a purchase, Order Information is collected, including name, billing and shipping address, payment details, email address, and phone number.

Use of Personal Information:
Order Information is primarily utilized to fulfill orders, process payments, arrange shipping, communicate with customers, and screen orders for potential fraud or risk. It may also be employed to provide information or advertising related to products or services based on user preferences. Device Information is used to screen for potential fraud or risk, enhance the Site's performance, generate analytics on customer behavior, and evaluate marketing campaigns.

Sharing of Personal Information:
Personal Information may be shared with third-party service providers to facilitate the functions mentioned above. For example, Shopify powers the online store, and Google Analytics helps understand customer behavior. Personal Information may also be disclosed to comply with legal obligations, respond to lawful requests, or protect rights.

Behavioral Advertising:
The Site uses Personal Information for behavioral advertising, targeting users with relevant advertisements or marketing communications. Opt-out links for targeted advertising through various services are provided. However, the Site does not alter its data collection practices based on a Do Not Track signal.

Rights of European Residents:
If you are a European resident, you have specific rights regarding your personal information, including access, correction, updating, and deletion. The Site processes personal information to fulfill contracts or pursue legitimate business interests. Note that personal information may be transferred to countries outside Europe, including Canada and the United States.

Data Retention:
Order Information is retained for record-keeping purposes unless deletion is requested. The Privacy Policy may be periodically updated to reflect changes in practices or for operational, legal, or regulatory reasons.

Age Restriction:
If there is an age restriction, the Site is not intended for individuals below the specified age.

For further information, questions, or complaints, please contact our customer support team at 010-861 9802 / our official social media (FB/IG)