Privacy Policy
Curious Challenger Sdn Bhd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the FoamFresh website and services.
1. Information We Collect
We collect personal information that you provide when you:
- Register an account
- Place an order
- Contact customer support
-
Subscribe to newsletters or promotions
The types of personal data collected may include:
- Name
- Contact details (phone number, email address, shipping address)
- Payment information (processed securely by third-party payment gateways)
- Other information relevant to customer surveys or offers
2. Use of Your Information
Your personal data is used to:
- Process and fulfill your orders
- Communicate order status and updates
- Provide customer support
- Send promotional materials (with your consent)
- Improve our products and services
3. Data Protection and Security
- We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration.
- Payment transactions are handled securely through trusted third-party payment gateways. We do not store your payment card information on our servers.
4. Disclosure of Information
- We do not sell or rent your personal data to third parties.
- Personal information may be shared with third-party service providers (e.g., couriers, payment processors) strictly for order fulfillment and related services.
- We may disclose information if required by law or to protect our legal rights.
5. Your Rights
Under the Malaysian Personal Data Protection Act (PDPA), you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate personal data
- Withdraw consent to receive marketing communications at any time
-
Request the deletion of your personal data, subject to legal or contractual obligations
To exercise these rights, please contact us at:
Email: curiouschallengersdnbhd@gmail.com
Phone/WhatsApp: 017-5381981
6. Cookies and Tracking
- Our website may use cookies and similar technologies to enhance your browsing experience.
- You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Curious Challenger Sdn Bhd
Email: curiouschallengersdnbhd@gmail.com
Phone/WhatsApp: 017-5381981
